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When you open an account with cc77 and use your JazzCash, Easypaisa or Raast wallet to fund it, you share personal details with us. This Privacy Policy explains exactly what we collect, why we collect it, how it is stored, and what choices you have over your own information — no vague language, no buried conditions.
cc77 collects the personal data you provide when you register — your name, contact details, date of birth and payment identifiers. When you link a JazzCash or Easypaisa mobile wallet, or complete a Raast bank-linked transfer, the account reference numbers associated with those transactions are recorded as part of your payment history. We do not store full wallet PINs or banking passwords at any point. Data collected during account use includes session activity, device type, browser environment and the pages you navigate within our lobby. This information helps us keep your account secure and lets us present the parts of the platform you use most often. It is not sold to advertising networks. Where local law requires identity verification — such as confirming that your Easypaisa mobile number matches the name on your account — we process only the data needed to complete that check. Availability of the platform and its features depends on local law and eligible regions. We hold data for as long as your account is active and for a further period required by any applicable regulatory obligation. The full retention schedule is available on request through our support channel.
This policy applies to information handled directly by cc77. It does not extend to third-party services you reach through our platform, whose own terms govern their data practices. Understanding the boundary helps you know where to direct any question about your data.
Data you enter when creating or updating your cc77 account — including your registered mobile number and linked payment method such as JazzCash or Easypaisa — falls fully within this policy. You can review this data at any time from your account settings.
Payment records for deposits and withdrawals processed through Raast, Easypaisa or JazzCash are stored in your transaction history inside the account dashboard. This policy covers how cc77 holds those records; the payment provider's own policy governs their side of the transfer.
Your in-session behaviour — which game rooms you open, how long a session runs — is logged by cc77 for account security and to surface relevant content. This data stays within our systems and is not shared with game studios for marketing purposes.
External links, payment gateways and game content providers operate under their own privacy terms. cc77 is not responsible for data practices on pages or services outside our direct control. Check the relevant provider's policy before submitting data there.
Your account data is not locked away — there are clear steps to access, correct and query it. Log in and open the Account Settings section to review the personal details we hold on file, including your registered mobile number and any linked payment identifiers for JazzCash, Easypaisa or Raast. If a detail is incorrect — a misspelled name, an old contact number — the correction field is inside Account Settings and changes take effect once verified. For data you believe is being held beyond what this policy describes, raise it directly with our support team; we will respond within the timeframe shown in the support section below. Where a request involves identity confirmation, we will tell you what verification step applies before we proceed.
Open Account Settings after login to see the personal data cc77 holds — name, contact details, linked payment methods. The view is read-only from there; use the edit function to make corrections.
Name, mobile number and payment identifiers can be updated through the Account Settings form. Some changes require a verification step — the fields themselves show what is needed before you confirm.
If you want to know why a specific piece of data is held, or how long it will be retained, write to our support team with your account email in the subject line. We will address the specific question, not send a generic reply.
Where local law and our retention obligations allow data to be removed, you can submit a deletion request via the support contact paths listed on this page. We will confirm what can be actioned and what must be retained under applicable rules.
If this policy raises a question you cannot answer from your account dashboard, the paths below connect you directly to the team that handles data and privacy matters. Use the contact that suits the nature of your query — live chat for quick clarifications, email for formal written requests, and the account portal for self-service record reviews.
Open the chat window from any page when you are logged in. State your query relates to privacy or data handling and it will be directed to the right team. Response times are shown inside the chat window.
Send a written privacy or data request to our support email address, which is displayed inside your account dashboard under Help. Include your registered account email and a brief description of the data matter so we can respond accurately.
Many data questions can be resolved without contacting support. Log in, open Account Settings, and check the data fields, transaction history and privacy preference toggles shown there. The current state of your privacy settings is always visible after login.
Data security is an operational requirement, not a footnote. The account systems we use apply encryption to data in transit and at rest, which means your payment identifiers — whether linked to Easypaisa, JazzCash or Raast — are not readable in plain text outside the secure account environment. Cookies are used to maintain your session state and to remember display preferences; you can manage cookie acceptance through the prompt shown on your first visit, and the setting can be reviewed in your browser at any time.
Personal details and payment identifiers are encrypted in transit and at rest. This applies to all linked payment methods including JazzCash, Easypaisa and Raast account references stored in your transaction history.
We use session and preference cookies. The cookie consent prompt appears on first visit; you can adjust or withdraw consent at any time through your browser settings or by contacting support for account-level preferences.
Data is held for as long as your account remains active, plus any period required by applicable rules in eligible regions. Once a retention period ends and no legal obligation prevents it, data is removed from active systems on a rolling basis.
All data amendment, access and deletion requests go through the support channels listed on this page. We do not process data change requests submitted through game chat or social channels — use account email or the in-app support route.
The questions below cover what our account holders ask most often about how their data is handled. If your question is not listed here, the support contact paths in this page will get you a direct answer.
We collect the name, mobile number, date of birth and contact details you enter during registration. When you link a payment method — JazzCash, Easypaisa or Raast — the account reference for that method is also stored. We do not store wallet PINs or banking passwords.
Yes. Log in and open Account Settings to view the personal details, linked payment identifiers and contact information we hold. Transaction records are in the separate Transaction History section. Both views are available any time you are logged in.
Account Settings contains editable fields for your name, mobile number and linked payment details. Some changes require a verification step — the field itself shows what is needed. For anything that cannot be changed through settings, contact support with your account email.
Data shared with payment providers — such as the account reference used to process a JazzCash or Easypaisa transaction — is limited to what is needed to complete that specific transaction. We do not share personal profile data with game studios for marketing or profiling purposes.
We retain data for as long as your account is active and for a further period required by applicable rules in your eligible region. The exact period depends on local regulatory requirements. You can request details of the retention schedule through our support email.
When we make a material change to this policy, we will notify you through your registered account email before the change takes effect. The updated policy will be published on this page with a clear indication of what has changed. Continuing to use your account after notification means you have seen the update.